This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers. All data collected in this way is non-identifiable.

The website www.wedawai.com and its owner takes a proactive approach to user privacy and ensures necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.

The information contained in this website is for general information and for the purpose of informing customers about their purchase process in undertaking services from Wedawai ltd. The information is provided by Wedawai ltd. and we endeavour to keep all information up to date and correct. However, we reserve the right to revoke information upon our discretion. We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability regarding the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

Through this website we present the ability for you to link to other websites which are not under the control of Wedawai ltd. We have no control over the nature, content and availability of external sites linked to through www.wedawai.com . The inclusion of any links does not necessarily imply a recommendation or endorse any views expressed within them.

Users contacting www.wedawai.com and/or its owner do so at their own discretion. Any personal information provided through contact form submissions or direct contact made through Wedawai ltd, via telephone, email, social media or any other communication method will remain secure within the application used by Wedawai ltd. to process that information. For example, by emailing hello@wedawai.com your email address and any information you provide on that email communication will be stored by Wedawai ltd., using the secure email service provider chosen by Wedawai ltd. You will also, by making this communication with Wedawai ltd., be agreeing to Wedawai ltd. making contact with you directly for the purposes outlined in your initial communication. Wedawai ltd. will not add you to a mailing list, or pass your information onto a third party as a result of this communication. You will also not be contacted directly by Wedawai ltd. regarding matters outside of the initial subject area unless deemed by Wedawai ltd. as an area of immediate interest relating to the benefit of yourself or your business. After three years of continued non-contact, your personal information will be deleted. Every effort has been made to ensure a safe and secure form to email submission process, including using reputable secure services, hosting and password security regarding access to the information provided.

This is by no means an entire list of your user rights in regard to receiving email marketing material. If you would like to find our more about your communication rights, please visit www.ico.org.uk.

If you would like to remove your information after having contacted Wedawai ltd. in this way, please contact me directly on hello@wedawai.com and I will remove your information within 30 days honouring the right to be forgotten under the GDPR.

hello@wedawai.com operates an email newsletter program, used to inform subscribers about products and services supplied by this website, and blog posts/news/articles that may be relevant. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. The online processor used in this instance is MailChimp and this is where your data will be securely held.

Subscriptions are taken in compliance with GDPR and on the lawful basis of consent, which will be digitally recorded by Mailchimp.

Email marketing campaigns published by this website or its owner may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity includes; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity.

This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.

In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign.

If you would like to remove your information after having signed up to Wedawais' mailing list, please use the un-subscribe function mentioned in the paragraph above, or contact me directly on hello@wedawai.com and I will remove your information within 30 days honouring the right to be forgotten under the GDPR.

Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites, similar to; www.websitename.co.uk.)

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

This website uses tracking information and analytical software to review performance and assist in improving both the website and the marketing activity used to attract people to this website. This information does not carry personal details or information which could render an individual identifiable. This information is used to profile data such as the location website traffic is coming from or the pages that are most well used within the website. This information is gathered on this website by the use of cookies. When visiting this website you have the option to restrict the use of cookies for the duration of your visit by choosing to not opt into the pop up option at the top of the screen. Please be aware, this may cause some elements of the site to be restricted in functionality.

If you have made contact with Wedawail ltd. or believe that Wedawai ltd. retains your data you have the right to the following:

- The right to be informed on the data held.

- The right of access to information held.

- The right to erasure of data held on you.

- The right to restrict processing of your data.

- The right to data portability.

- The right to object.

- The right not to be subject to automated decision making including profiling of identifiable data.

If you would like any more information on your data rights, or you think this website is in breach of your data rights you can contact www.ico.org.uk.

GDPR

Facebook Privacy Policy

Google Privacy Policy

Mailchimp Privacy Policy

WedAwai Ltd. Terms and Conditions

1. Introduction

1.1 These Terms and Conditions ("T&Cs") govern the relationship between WedAwai Ltd. ("we", "us", or "our"), registered at 124 City Road, London, EC1V 2NX, United Kingdom (Company Registration Number: 15978018), and any person or entity ("you" or "your") using our services to find and book wedding venues.

1.2 By using our services, you agree to these T&Cs. If you do not agree, please refrain from using our services.

1.3 Terminology:

Package: A combination of wedding planner, venue hire, and in some cases additional suppliers

Wedding Planner: A person or agency operating as a business at the wedding location, including wedding day coordination services.

Booking Agency: Agency services provided by WedAwai Ltd. offering a package.

The Price: The cost displayed on the WedAwai Ltd. website and included in the couple’s contract. This includes agency fees, venue sourcing, package customisation, pricing negotiation, payment handling, and ensuring a seamless booking process.

Clients: You, or any person or entity engaging our agency services for venue hire. 

2. How Our Service Works

2.1 WedAwai Ltd. acts as a booking agent on behalf of the clients, arranging a package that includes the venue(s), wedding planner, and, in some cases, additional wedding suppliers.

2.2 WedAwai Ltd. processes deposit payments related to the package, including: Venue and planners’ fees. Exchange rate adjustments. Payment processing fees. Booking fee.

2.3 Final pricing reflects the confirmed number of wedding guests and is communicated by the Planners or/and wedding venue directly to the couple

2.4 By engaging WedAwai’s Ltd. services, the couple authorises WedAwai Ltd. to act as their agent to negotiate, book, and finalise contracts with venues and planners as part of the wedding package.

2.5 All bookings and contracts are subject to WedAwai’s Ltd. T&Cs and governed by the agreed package price.

2.6 While the clients’ contractual relationship with the venue and wedding planner is facilitated by WedAwai Ltd., clients are not always required to sign separate agreements with venues or planners.

However, in some cases, due to contractual complexities, clients may need to sign agreements directly with the venue and wedding planner.

Key terms from third-party agreements are incorporated into WedAwai Ltd.'s T&Cs to ensure transparency and a seamless booking experience.

While WedAwai Ltd. facilitates the contract between the client, the venue, and the wedding planner, WedAwai Ltd. does not assume liability for the venue’s and wedding planner’s obligations, performance, or any contractual breaches.

3. WedAwai Ltd. Website

3.1 We source information from wedding venues and wedding planners and strive to ensure accuracy. While we take reasonable care when adding new packages to our website, we cannot guarantee all information is error-free. Should errors arise, we will correct them promptly upon becoming aware. In addition, we review the information at least once a year.

3.2 The website and all our communications are in English as the primary language.

4. Services

4.1 We act solely as a booking agency for wedding venues, wedding planners, and in some cases additional suppliers in Europe. Our role is to assist clients in finding and securing suitable wedding venue (s), wedding planners, and in some cases, additional suppliers.

4.2 We do not own, operate, or control the wedding venues. The agreement for venue hire is directly between the client and the venue. WedAwai Ltd. facilitates the booking process by signing agreements with venues on behalf of the client, ensuring a seamless booking experience.

However, in some cases, due to the contractual complexities of the venue's agreement, clients may need to sign directly with the venue and planners. WedAwai Ltd. will provide these contracts in a timely manner.

4.3 Additional services and suppliers, above what is included in the package, may be recommended by the venue or wedding planner. (for example, photographer, makeup artist, etc.)

Payments for such services can be made directly to the suppliers or facilitated by the wedding planner, at client’s discretion.

5.Booking Process

5.1 Upon receiving an enquiry via online chat, email, or scheduled call, we will provide a selection of venues matching clients’ requirements.

Couple can visit and view the venue with the Planners prior to the booking, this is an extra charge to cover the Planners costs. WedAwai Ltd. will provide the relevant costings.

5.2 Once client selects a venue, complete our date request form. We will request the wedding date on their behalf.

5.3 A Deposit payment can be made via the bank transfer or an invoice including card payment option

5.4 The booking is confirmed only when the venue, or planner confirms availability in writing to WedAwai Ltd., clients pay the required non-refundable deposit and sign the required Terms & Conditions.

5.5 Wedding Date Confirmation

The wedding date is only confirmed once the venue or the wedding planner confirms it to WedAwai Ltd. in writing.

5.6 In the event that the selected wedding date is lost due to international money transfer delays, WedAwai Ltd. will offer either a full refund or an alternative available date, subject to written agreement with the clients. This is the only exception to the non-refundable deposit policy

5.7 Prices displayed on our website may change without notice. Final prices are communicated before booking confirmation.

6. Change of the wedding date and Cancellation

A request to change or cancel the wedding date must be submitted in writing to hello@wedawai.com.

Change of wedding date or cancellation form must be signed by clients (both parties).

6.1 Wedding Date Change Clause:

An admin fee of £300 applies for postponements.

Wedding date changes are subject to venue, and wedding planner availability. WedAwai Ltd. will endeavour to accommodate new dates but cannot guarantee availability.

6.2 Cancellation Clause:

Deposits are non-refundable.

If cancellation occurs by Clients:

More than 6 months before the wedding date: No charges beyond the deposit.

6 months or less: 80% of the total cost is non-refundable.

2 months or less: 100% of the total cost is non-refundable and due immediately.

6.3 An invoice will be issued for any outstanding balance due in the event of a cancellation, or for any difference in the package cost if the wedding date is changed, where applicable.

6.4 Cancelation by WedAwai Ltd: WedAwai Ltd. reserves the right to cancel the booking if payments are not made by the due date specified in the client's Terms and Conditions.

7.Fees and Commission

7.1 Our service fee is included in the total booking fee (deposit), visible on the WedAwai Ltd. website.

7.2 The booking fee (deposit) is non-refundable.

7.3 Prices include our commission, VAT, excluding local accommodation taxes.

7.4 Venue pricing is negotiated by WedAwai Ltd. and may differ from prices offered directly by the venue to other parties.

8.Payment Terms, Exchange Rates, Refunds

8.1 Deposit Processing

• WedAwai Ltd. facilitates the payment of deposits for venue and planner reservations.

• The remaining balance for the wedding must be paid directly to the venue and/or wedding planners as per their payment terms.

• In some cases, due to contractual complexities, deposits may need to be paid directly to the venue and planner separately. WedAwai Ltd. will provide clear guidance on payment instructions based on the selected venue and services.

• Likewise, in certain cases, contracts may need to be signed directly with the venue and wedding planner due to their contractual requirements. WedAwai Ltd. Will provide these contracts to the couple in timely manner.

8.2 Final Payments

• Final payments, including any additional extras, must be made directly to the venue or planner, depending on their contractual terms.

• Clients are responsible for adhering to the individual payment schedules set by the venue and planner to avoid cancellations or penalties.

8.3 Exchange Rates

• We use fixed exchange rates as of January 2025. Currency fluctuations beyond a 2% threshold may impact final costs.

• If an adjustment is required due to currency changes, clients will be notified in advance.

8.4 Refunds

WedAwai Ltd. acts solely as a booking agent and is not responsible for the venues or the wedding planner’s performance or any disputes arising after booking confirmation. Any requests for refunds or compensation related to venue services and/or wedding planners’ services must be addressed directly with the venue and/or the wedding planner.

9.Financial Protection

9.1 WedAwai Ltd. is a UK-registered company, ensuring compliance with local laws and financial safeguards.

9.2 Client payments are processed securely and transferred directly to the respective venue and planner. WedAwai Ltd. does not hold client funds in a separate escrow account

9.3 We recommend that clients secure additional wedding and travel insurance for further protection.

10.Liability

 10.1 We act solely as intermediaries and are not liable for venue performance or  wedding planners’ performance. As a responsible business, we perform due diligence to verify venues, planners, and suppliers before entering into contracts with them. While we act solely as intermediaries and are not liable for venue performance or quality, we strive to ensure we partner with reliable and reputable providers.

10.2 Our liability is limited to the booking fee paid to us, which is up to 10% of the Package cost.

11.Force Majeure

11.1 Neither WedAwai Ltd. nor the venues or wedding planners are liable for failure to meet obligations due to events beyond reasonable control, such as natural disasters, pandemics, or governmental restrictions.

12.Legal Paperwork and Travel Requirements

12.1 Ensuring valid documentation for travel and legal marriage is clients’ responsibility. Symbolic ceremonies may simplify legal complexities.

13.Photography Usage Rights

13.1 By using our services, you consent to WedAwai Ltd. using wedding photos and videos for promotional purposes unless you notify us in writing otherwise.

14.Complaints

14.1 For complaints, contact us via email at hello@wedawai.com. We aim to resolve issues within 14 business days.

15.Governing Law

           15.1 These T&Cs are governed by the laws of England and Wales. Disputes are subject to their jurisdiction. Before pursuing legal action, both parties agree to attempt resolution through good faith discussions or mediation.

      16. GDPR Compliance

     16.1 WedAwai Ltd. complies with the General Data Protection Regulation (GDPR). Any personal data provided by clients will be handled securely and used solely for the purpose of delivering our services.

     16.2 We will not share your personal information with third parties without your explicit consent, except as necessary to fulfil our contractual obligations.

     16.3 Clients have the right to request access to, correction of, or deletion of their personal data at any time. For such requests, please contact us at hello@wedawai.com.

17.Contact Us

17.1 WedAwai Ltd., 124 City Road, London, EC1V 2NX
Email: hello@wedawai.com